Electronic Prescription Service (EPS)

The Electronic Prescription Service (EPS) is an NHS England service, and it has changed the way prescriptions are processed both in practices and in pharmacies.

Instead of the GP printing and signing a prescription to be collected by yourself or your preferred pharmacy, EPS means that the prescription is issued automatically and sent immediately to your preferred pharmacy (known as a 'nominated' pharmacy).

This means the pharmacy receives your prescription quicker and can prepare it sooner, so you may not have to wait as long for your prescription in the pharmacy. Please always allow 2 working days between requesting your prescription and collecting it from the pharmacy.

You can change your nominated pharmacy at any time - this can be done by telephoning the Practice; by signing up at the pharmacy in person; or by indicating this on your prescription request slip.

If you do not have a nominated pharmacy, you still may be able to collect your prescription from any pharmacy in England. You will just need to give them your NHS number. To find out your NHS number please contact the Practice. If you have requested a prescription and are not sure where it has been sent to, please contact the Practice.

Please note that a very small percentage of prescription items cannot be sent electronically, and a paper prescription will still be generated.

Please note that prescriptions can only be sent electronically to English pharmacies.

For further clarification please feel free to contact the Practice and speak to our Medicine Manager Jackie.

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