If you take medication on a long-term basis, in order to get more you will need to submit a repeat prescription request about a week or so before you are due to run out.
You can submit a repeat prescription request by:
- Posting your written request to us
- Putting your written request in our post box located outside of the building by the rotating doors
- Handing your written request in at reception
- Online Access (If you have not already registered for this service please click on the Patient Access link on the bar above)
- Speaking to your usual pharmacy
Please note – we do not take prescription requests over the phone.
Once we have received your repeat prescription request, it can take up to 48 hours (2 working days) for your request to be processed and sent through to your usual pharmacy or left at the reception desk for you to collect.
Should you have any queries regarding your medication please contact Jackie our Medicine Manager who will be happy to help you.
Written Prescription Requests
We require all prescription requests to be in writing.
If you have a repeat prescription slip (usually given to you by your pharmacist when collecting your medication) you can tick the items you require, and send it to us using one of the methods above. Make sure to write on the slip where you want your prescription to be sent to.
If you do not have a repeat prescription slip, simply write your name, date of birth, address and the items which you need on a piece of paper and send it to us using one of the methods above. Make sure to write on the paper where you want your prescription to be sent to.
Items not on repeat prescription
If you have been given a new medication to trial, the Doctor may not add it directly to your repeat prescription. This is because they may want to have a review with you to find out how you are getting on with the medication before prescribing more.
If you are regularly taking an item which is not on your repeat prescription, please contact Jackie our Medicine Manager on 01244 564319 to discuss getting the item added on.
Patients on repeat medication will be asked to see either a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications. Depending on the prescribed medication a review may be done over the phone.
Your local pharmacist may also be able to carry out a review of your medication. They will send the review information to us for it to be updated on your record.
Pharmacies have different services available to help patients who have repeat prescriptions, such as blister packs or home delivery. Contact your usual pharmacy to find out what services they have available.