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Noticeboard

Drop-in GP Online Access Workshop

The PPG are holding a Drop-in GP Online Access Workshop here at the Surgery to teach patients how to use the GP Online Access Service to book appointments, request repeat prescriptions, and to view medical records online.

Come join in on Thursday 12th October from 2pm to 4.30pm at the Surgery!


Hepatitis A Vaccine

Due to a national shortage in the Hepatitis A vaccine, we may not be able to provide this vaccination for travellers. We advise that you still attend any Travel appointments for relevant advice. Private Travel Clinics may have a stock of Hepatitis A vaccine.


Hepatitis B Vaccine

Due to a global shortage in the Hepatitis B vaccine, we may not be able to provide this vaccination for travellers. We advise that you still attend any Travel appointments for relevant advice. Private Travel Clinics may have a stock of Hepatitis B vaccine.


DNA Rate

In August 106 appointments were wasted by patients failing to attend.

Each missed appointment costs the NHS £24.50, so this amounts to £2,500+ gone to waste in just one month, by just one GP practice!

If you are unable to keep your appointment please can you notify the surgery as soon as possible. If we hold your correct mobile number, you can even cancel your appointment via text message.


Staff Changes

Dr Davies has now retired. If you were registered with Dr Davies you will now be registered with Dr Banks or Dr Minshall. You can still see any GP of your choice.

We have one registrar; Dr Huw Evans who joined us in April 2017 and will be with us until October 2017. 


We currently have Medical Students working with us.

Medical students may be required to sit in during consultations. If you do not feel comfortable with this, please inform a member of staff when you book your appointment or as soon as possible on arrival. 

For more information on the other type of students we have, please Click Here
Read our Meeting Medical Students leaflet for more information


Safety Alert for all hearing aid users

Low risk of batteries exploding during use or if depleted
Click here for more information 


Are your contact details correct?

Please inform us of any changes to your contact details as soon as possible. If we do not hold your correct contact information (address, telephone number and email address) we will not be able to contact you regarding results, referrals and review appointments. We can even send you text reminders for your existing appointments if we have your mobile number.

Update your contact details / Update your clinical records


Practice Training Dates

Click HERE to view the dates the Practice will be closed for training.


Our Water Dispenser
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Welcome to Northgate Village Surgery

Northgate Village Surgery is a friendly well established GP training practice, established in 1991 by Dr Ron McClure and Dr Liz McClure who built the original Northgate Village Surgery premises on Northgate Avenue.

The doctors and staff here at Northgate Village in Chester are proud to offer the highest standard of patient-centred healthcare.

We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.

As our surgery is a teaching practice we occasionally have groups of medical students working with us to further their education. During their time with us, they are required to sit in during appointments from time to time. If you do not feel comfortable with this, please inform a member of staff when you book your appointment or as soon as possible on arrival. 
We also have junior doctors and additional doctors called registrars. Registrars usually work with us for a year, helping them become fully qualified GP's. 

For more information on the type of students we have please Click Here
Read our Meeting Medical Students leaflet for more information


In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on the right hand side and the drop down menu above. Please have a look around and do send us some feedback if you like.


ROADWORKS - Upper Northgate Street 04/09/17 - 24/09/17

The Council are at the final phases of the Highway improvement scheme which includes carriageway resurfacing works to the whole area including a raised junction table at the junction of George Street/Canal Street/Upper Northgate Street. The direction of the current bus lane will be reversed to allow this direct access into Delamere Street in order to reduce passenger journeys and also reduce traffic volumes around the Fountains roundabout.

For more information go to www.cheshirewestandchester.gov.uk


Named Accountable GP

All Patients registered here at Northgate Village have been allocated a named accountable GP who is responsible for their overall care. Please ask at reception if you would like to know which GP you have been allocated to.
This does not affect your appointments, you can of course still continue to see any GP of your choice.



Fountains Health

www.fountainshealth.co.uk

fountains

Our practice is located on the 1st floor of the building alongside Northgate Medical Centre 01244 385553. The ground floor has a general Information help desk, Bridgewater Dental practice 01244 356809 and a Sexual Health service 'Go Sexual Health' 0800 323 1300. The Elms 01244 351000, Fountains Medical Practice 01244 325721 and the Speech & Language Therapy service are located on the 2nd floor. Physiotherapy 01244 385335, Podiatry 0800 195 4462 and the District Nursing teams are located on the 3rd floor.

For more information on the services provided within the building please Click Here

Facilities

 Wheelchair access                        Lift access                           Cycle parking                           

 Disabled parking                           Baby changing facility          Information desk       

 Disabled WC                                 Car Parking


Click here to view car park details and other alternative transport


NEW SERVICE!

Extended Hours is currently being trialled three mornings a week (Tuesday, Wednesday and Thursday) from 7:00am to 7:45am within the surgery with Dr Minshall, to improve accessibility for patients who can’t attend the surgery during our normal working hours. 

If you have booked an appointment in the Extended Hours clinic, please use the buzzer outside the building for access. Please also be aware that the lifts do not operate between the car park and the surgery before 8:00am.

Alternatively Extended Hours is available to all patients to book a routine appointment outside of practice opening hours. The service can be found at the 1829 Building at the Countess of Chester Health Park.
Appointments are available: Monday - Friday from 18:30 to 20:00 & on Saturdays 10.00 until 12.00Call 01244 385 422 between 8.00 - 18.00


Friends & Family Test

The Friends and Family Test is a new contractual requirement from December 2014, and it is for practices to offer all patients the opportunity to complete the test and then publish the results. It is for patients to provide feedback on the care and treatment they have received and to help improve services. You can complete the questionnaire Here or you can simply fill in the questionnaire next time you visit the surgery.


GP Online Services (also known as Patient Access)

This is secure online service which patients can use to place repeat prescription requests, book appointments, and view their medical records online.

For further information on this service, including how to sign up, click here.

The Patient Participation Group are holding a drop-in Online Access Workshop to teach patients how to use the service. 
Date: Thursday 12th October 2017
Time: 2pm to 4.30pm
Location: Northgate Village Surgery, Floor 1 Fountains Health

(Site updated 08/09/2017)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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