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DNA Rate

Last month (AUGUST) we had the following Patient did not attend appointments:

   50 Doctor appointments


   72 Nurse appointments

If you are unable to keep your appointment please can you notify the surgery as soon as possible.

Practice Training Dates

The Practice will be closed between 12.00pm - 5.00pm on the following days:  

Thursday 18th September 2014

Tuesday 21st October 2014

Thursday 27th November 2014

Tuesday 16th December 2014

This will be due to staff training days and between these hours in case on an emergency please contact:

Out of Hours at the Countess on

01244 385 300



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Welcome to Northgate Village Surgery

The doctors and staff at Northgate Village Surgery in Chester are proud to offer the highest standard of patient-centred healthcare.

We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.

In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on the right hand side. Please have a look around and do send us some feedback if you like.


The surgery has some parking, but only enough for patients use whilst in the surgery. The surgery has full access for wheelchairs and a toilet for the disabled. We have a toilet with a baby changing unit


Patient (EMIS) Access

Patient Access Patient Access is a secure Internet system whereby patients can perform, on-line, certain tasks usually carried out over the telephone or in person.

To sign up or log in to Patient Access, please click on the following link:

Patient Access Login Page

If you register to use Patient Access without getting your details from the practice, you will have limited access to the available services. Please note that you must visit the practice to confirm your registration within 1 month otherwise your application will be rejected and you will have to re-register for the service.

For more information about Patient Access, please click on the following link:

Flu Season 2014

Winter is approaching, and with winter comes the threat of flu. The surgery is holding two drop in flu vaccination clinics in October. If you are eligible and wish to have your free vaccination, please attend on either of the following dates:

Saturday 4th October 9am - 11am

Saturday 18th October 9am - 11am

These are drop in clinics so there is no appointment neccessary.

You are eligible for a flu vaccine if:

  • You are aged 65 or over
  • You have a chronic disease, such as diabetes or heart disease
  • You are pregnant
  • You are a carer

If you are unsure if you are eligible for a vaccine, please contact the surgery. 

Are your contact details correct??

Please inform us of any changes to your contact details as soon as possible.If we do not hold your correct contact information (address, telephone number and email address) we will not be able to contact you regarding results, referrals and review appointments. We can even send you text reminders for your existing appointments if we have your mobile number.

Pharmacy First

Did you know that your local pharmacy can offer advice and treatment for minor health conditions such as:

  • Cold and flu
  • Diarrhoea and vomiting
  • Cough
  • Sore throat
  • Thrush
  • Fever
  • Worms

To find out more visit your local pharmacy or online at:

Macmillan Coffe - Morning Friday 26th September

Northgate Village Surgery are holding our own fundraising coffee morning on 26th September.

Guess the name of the bear........Our bear is sitting in reception helping our receptionist! Its 50p a guess and all the proceeds go to macmillan.


Electronic Prescription Service (EPS)

The Electronic Prescription Service (EPS) is an NHS service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from.

What does this mean for you?

  • If you collect your repeat prescriptions from your GP you will not have to visit your GP practice to pick up your paper prescription. Instead, your GP will send it electronically to the place you choose, saving you time.
  • You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.
  • You may not have to wait as long at the pharmacy as there will be time for your repeat prescription to be ready before your arrive.

For further clarification please feel free to contact the practice and speak to our Medicine Manager (Jackie)

(Site updated 15/10/2014)
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