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Noticeboard

Practice Training Dates

Click HERE to view the dates the Practice will be closed for training.


Free After 3

The Council 'free after 3' parking scheme ended on 11th April 2018. This means that all car parks which used to be free to park in after 3pm, including the Delamere Street car park, are now NOT FREE after 3pm.

If you intend to use the car park when attending an appointment, please make sure to take a green ticket from the ticket machines at the entrance barrier. The green ticket can be validated at Reception or Well Pharmacy to give you a cheaper concessionary parking rate.

Click here for more information.


Patient Access Website

The Patient Access website (also known as GP Online Services or EMIS Access) is being updated on 30/05/2018 to make it more user-friendly. All functions will remain the same, but the 'look' of the website will be improved. 



DNA Rate

In April 117 appointments were wasted by patients failing to attend.

Each missed appointment costs the NHS £24.50, so this amounts to £2,800+ gone to waste in just one month, by just one GP practice!

If you are unable to keep your appointment please can you notify the surgery as soon as possible. If we hold your correct mobile number, you can even cancel your appointment via text message.

In April we sent 2390 appointment reminders via text, and took a total of 65 text cancellations. We would like to thank everyone who cancelled an appointment which they no longer required.


Staff Changes

Dr Davies has now retired. If you were registered with Dr Davies you will now be registered with Dr Banks or Dr Minshall. You can still see any GP of your choice.

We have one registrar; Dr Christinson Korulla who started with us in August 2017.


We currently have Medical Students working with us.

Medical students may be required to sit in during consultations. If you do not feel comfortable with this, please inform a member of staff when you book your appointment or as soon as possible on arrival. 

For more information on the other type of students we have, please Click Here
Read our Meeting Medical Students leaflet for more information


Are your contact details correct?

Please inform us of any changes to your contact details as soon as possible. If we do not hold your correct contact information (address, telephone number and email address) we will not be able to contact you regarding results, referrals and review appointments. We can even send you text reminders for your existing appointments if we have your mobile number.

Update your contact details / Update your clinical records


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Welcome to Northgate Village Surgery

Northgate Village Surgery is a friendly well established GP training practice. All our doctors, nurses and administrative staff are proud to offer the highest standard of patient-centred healthcare.

For information about the types of appointments we provide for patients, please click on the 'Appointments' tab at the top of the page.

As our Surgery is a teaching practice we occasionally have medical students and junior doctors working with us to further their education. To find out more about the type of training we provide, click here.

In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on the right hand side and the drop down menu above. Please have a look around and do send us some feedback if you like.


Patient Access

To access the Patient Access website please click HERE.

The Patient Access website will be updated on 30/05/2018 to make it more user-friendly. All functions remain the same, but the 'look' of the website will be improved.



CareHub

CareHub is an online directory of services and providers that everyone can access to help improve & support self-care. 
Click the image below to visit the CareHub website.

 


Refer yourself for Physiotherapy - no GP appointment needed!

Click here for more details.


Named Accountable GP

All Patients registered here at Northgate Village have been allocated a named accountable GP who is responsible for their overall care. Please ask at reception if you would like to know which GP you have been allocated to.
This does not affect your appointments, you can of course still continue to see any GP of your choice.


Fountains Health

fountains

Fountains Health is the name of the building which Northgate Village Surgery is based in. We are located on the first floor of the building.

For more information on the services provided within the building please Click Here

Facilities

 Wheelchair access                        Lift access                          Cycle parking                           

 Disabled parking                          Baby changing facility          Information desk       

 Disabled WC                                Car Parking


Click here to view car park details and other alternative transport


Have difficulty attending appointments during regular clinic hours?

The Extended Hours service is available to all patients to book a routine appointment outside of practice opening hours.

This includes GP and nurse appointments as well as blood tests and physiotherapy assessments.

The service can be found at the 1829 Building at the Countess of Chester Health Park, and other locations around Cheshire.

Appointments are available:

  • Monday - Friday from 6:30pm to 9:00pm
  • Saturday - Sunday from 9:00am to 6:00pm

Call 0300 123 7743 to book in.


Friends & Family Test

The Friends and Family Test is a new contractual requirement from December 2014, and it is for practices to offer all patients the opportunity to complete the test and then publish the results. It is for patients to provide feedback on the care and treatment they have received and to help improve services. You can complete the questionnaire Here or you can simply fill in the questionnaire next time you visit the surgery.

(Site updated 18/05/2018)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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