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Welcome to Northgate Village Surgery

The doctors and staff at Northgate Village Surgery in Chester are proud to offer the highest standard of patient-centred healthcare.

We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.

In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on the right hand side. Please have a look around and do send us some feedback if you like.

Facilities

The surgery has some parking, but only enough for patients use whilst in the surgery. The surgery has full access for wheelchairs and a toilet for the disabled. We have a toilet with a baby changing unit


01244 564319

As from 20th May 2014 our 0844 phone number will be replaced by 01244 564319.


Are your contact details correct??

Please inform us of any changes to your contact details as soon as possible.If we do not hold your correct contact information (address, telephone number and email address) we will not be able to contact you regarding results, referrals and review appointments. We can even send you text reminders for your existing appointments if we have your mobile number.


Appointment Attendance

We have been monitoring appointment attendance over the past 3 months and you may find the results quite surprising.

In November 2013: 89 patients failed to attend GP appointments and 116 patients failed to attend appointments to see the nurse.

In December 2013: 96 patients failed to attend GP appointments and 127 patients failed to attend appointments to see the nurse.

In January 2014: 65 patients failed to attend GP appointments and 107 patients failed to attend appointments to see the nurse.

This has resulted in longer waiting times for routine appointments

This equates to approximately 40 wasted clinics over 3 months.

If you are unable to attend your appointment, please contact the surgery immediately so that your appointment is available for someone else.


'Ramp Up The Red Day' British Heart Foundation

http://www.rampupthered.org.uk/

We will be supporting the British Heart Foundation 'Ramp Up The Red Day' on Friday 7th February, by wearing something Red to work! - Come along and have a look!

All donations and raffle ticket proceedings will all go to the British Heart Foundation.

We raised £67.06p - Thanks to all our staff & patients who got involved!!


Electronic Prescription Service (EPS)

The Electronic Prescription Service (EPS) is an NHS service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from.

What does this mean for you?

  • If you collect your repeat prescriptions from your GP you will not have to visit your GP practice to pick up your paper prescription. Instead, your GP will send it electronically to the place you choose, saving you time.
  • You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.
  • You may not have to wait as long at the pharmacy as there will be time for your repeat prescription to be ready before your arrive.

For further clarification please feel free to contact the practice and speak to our Medicine Manager (Jackie)


(Site updated 13/06/2014)
Order your repeat medicationsCancel your appointmentAccess Appointment SystemChange of contact detailsUpdate your clinical recordSign up to the newsletter

Noticeboard

DNA Rate

Last month (MAY) we had the following Patient did not attend appointments:

   50 Doctor appointments

                  and

   59 Nurse appointments

If you are unable to keep your appointment please can you notify the surgery as soon as possible.

Practice Training Dates

The Practice will be closed between 12.00pm - 5.00pm on the following days:  

Thursday 22nd May 2014

Wednesday 18th June 2014

Tuesday 15th July 2014

Wednesday 27th August 2014

This will be due to staff training days and between these hours in case on an emergency please contact:

Out of Hours at the Countess on

01244 385 300

 

Twitter

Follow us on twitter:

@NGVsurgery

 

 

 
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